Your AI Secretary
That Never Sleeps
MassaPro delivers intelligent, voice + text Agentic AI receptionists and secretaries tailored for hair salons, nail studios, beauty shops, veterinary clinics, and more.
Calls Managed
2,847 this month
Appointments
98.5% booked
Seamlessly connects to the platforms you already use
Integrates with Your Favorite Platform
MassaPro connects seamlessly with the tools you already use. From calendars and CRMs to payment gateways and communication platforms — everything works together.
Instagram
Facebook
Telegram
Google Drive
OneDrive
Calendly
Discord
WhatsApp
Slack
Salesforce
HubSpot
Mailchimp
Trello
Asana
JiraInstagramFacebookTelegramGoogle DriveOneDriveCalendlyDiscordWhatsAppSlackSalesforceHubSpotMailchimpTrelloAsanaJira
Gmail
Outlook
Zoom
Google Meet
Teams
QuickBooks
Google Sheets
Google Docs
Excel
Google Forms
PayPal
Stripe
Google Calendar
DaySchedule
Zoho BookingsGmailOutlookZoomGoogle MeetTeamsQuickBooksGoogle SheetsGoogle DocsExcelGoogle FormsPayPalStripeGoogle CalendarDayScheduleZoho BookingsChoose Your AI Role
Each position is a specialized AI persona designed to handle specific business functions. Deploy one or combine them for complete coverage.
AI Receptionist
Your front-line AI that answers calls, responds to messages, and routes inquiries — 24/7. Never miss a customer again with an AI receptionist that sounds natural, understands context, and handles multiple conversations simultaneously across all your channels.
- Answer inbound calls 24/7
- Route messages intelligently
- Greet customers by name
- Transfer to human when needed
AI Secretary / Virtual Assistant
A full-featured AI secretary that manages your calendar, books appointments, sends reminders, and handles administrative tasks. Think of it as having a dedicated assistant who works around the clock without breaks, ensuring nothing falls through the cracks.
- Manage appointments & calendar
- Send confirmations & reminders
- Handle rescheduling instantly
- Process payments & deposits
AI Concierge
Premium full-service AI that goes beyond basic tasks. Your AI Concierge provides personalized customer experiences, proactive outreach, loyalty management, and multi-language support — the ultimate white-glove service for discerning businesses.
- Multi-language support (5+)
- Proactive outreach campaigns
- Personalized customer experiences
- White-glove VIP service
Up and Running in 3 Steps
Consult & Customize
We start with a free consultation to understand your business, customers, and workflows. Together, we choose the right AI position, skills, and flows tailored to your industry.
Deploy & Connect
Your AI is configured and connected to your channels — phone, SMS, WhatsApp, social media, CRM, and more. We handle the technical setup so you can focus on what you do best.
Monitor & Optimize
Our team continuously monitors your AI performance, fine-tunes responses, and optimizes workflows. With advanced analytics, you always know how your AI is performing.
Powerful AI Skills for Your Business
Each skill costs $500/month in the Basic tier. Mix and match to build the perfect AI assistant for your unique needs.
Full lifecycle appointment handling — from booking and confirmation to reminders and follow-ups. Reduce no-shows by up to 40% with automated reminders and easy rescheduling.
Instantly answer common questions about services, pricing, hours, and policies. Your AI learns from every interaction, getting smarter and more accurate over time.
Securely process payments, handle deposits, send invoices, and manage billing inquiries. Integrated with your preferred payment gateways for seamless transactions.
Qualify incoming leads automatically with smart questionnaires, score them based on your criteria, and route hot leads to your team for immediate follow-up.
Automate post-service follow-ups, review requests, loyalty campaigns, and re-engagement sequences. Turn one-time visitors into loyal customers effortlessly.
Unify conversations across phone, SMS, WhatsApp, Telegram, social media, and web chat. One consistent AI experience across every touchpoint your customers use.
Customizable AI Flows
Pre-built workflows ready to deploy, or we customize flows for your industry — from hair color consultations for salons to pet vaccination reminders for veterinary clinics.
- Appointment Booking, Confirmation & Reminders
- Cancellation & Rescheduling
- Pre-Appointment Preparation Calls
- Availability & Waitlist Management
- Customer Support & FAQ Handling
- Post-Service Follow-up & Review Requests
- No-Show Recovery
- Loyalty & Promotion Campaigns
- Payment Processing & Deposit Confirmation
- Lead Qualification
- Emergency Handling (especially for vets)
- Marketing & Follow-up Automation
Industry-Customized Flows
We customize flows for your industry — hair color consultation for salons, pet vaccination reminders for vets, treatment follow-ups for beauty clinics, and more. Your AI speaks your industry's language.
Built for Your Industry
MassaPro is tailored to the unique needs of each industry. Discover how our AI receptionist, secretary, and concierge transform businesses like yours.
Hair Salons
MassaPro transforms hair salons by handling the full appointment lifecycle — from booking and confirmation to reminders and follow-ups. Your AI receptionist answers calls, responds to texts, and manages your calendar so your stylists can focus on what they do best: creating beautiful hair.
Key Advantages
- Reduce no-shows by up to 40% with automated SMS reminders
- Handle color consultation requests and pre-appointment questions
- Manage rebooking and loyalty campaigns automatically
- Process deposit payments and cancellation fees seamlessly
AI Services Included
What Hair Salons Owners Say
Jessica Torres
Owner, Luxe Hair Studio
“Our no-show rate dropped from 30% to under 10%. The AI handles all appointment calls and texts so my stylists never have to stop mid-cut to answer the phone.”
Amanda Chen
Manager, Style & Co. Salon
“I used to miss 15+ calls a day during peak hours. Now MassaPro books appointments while I focus on my clients. Revenue is up 25% in just two months.”
Rachel Morrison
Founder, The Hair Lounge
“The deposit handling alone saved us thousands. No more wasted time slots from no-shows. Clients love the instant confirmation and reminder texts.”
Nail Studios
Nail studios thrive on repeat bookings and walk-in traffic. MassaPro captures every call and message, books appointments around your technicians' availability, and keeps your chairs full. From gel manicures to intricate nail art consultations, your AI handles it all with a personal touch.
Key Advantages
- Capture every walk-in inquiry even during busy hours
- Automate appointment confirmations and same-day reminders
- Handle nail art consultation requests with pre-set Q&A
- Run seasonal promotion campaigns automatically
AI Services Included
What Nail Studios Owners Say
Sophia Williams
Owner, Diamond Nails
“We get so many texts asking about availability and pricing. MassaPro handles all of them instantly and books appointments directly into our calendar. It's like having a 24/7 front desk.”
Mia Johnson
Manager, Pink Petals Studio
“Our seasonal promotions used to require manual texting to hundreds of clients. Now MassaPro sends personalized offers automatically, and our rebooking rate jumped 35%.”
Emily Park
Founder, Nail Artistry Co.
“Clients love that they can book at midnight after seeing our Instagram posts. MassaPro captures those late-night inquiries that we used to lose completely.”
Beauty Shops
Beauty shops and spas juggle multiple services, varied appointment durations, and a clientele that expects premium communication. MassaPro's AI Concierge handles complex booking scenarios, package deals, and VIP client management — delivering the white-glove experience your brand promises.
Key Advantages
- Manage multi-service bookings with correct time slots
- Handle VIP and loyalty program inquiries automatically
- Send personalized post-treatment care instructions
- Coordinate multi-stylist bookings for bridal and group packages
AI Services Included
What Beauty Shops Owners Say
Olivia Grant
Owner, Glow Beauty Bar
“Managing bridal party bookings used to be a nightmare of back-and-forth calls. MassaPro coordinates the entire group — multiple services, multiple stylists, one seamless booking experience.”
Isabella Martinez
Director, Serene Spa & Beauty
“Our VIP clients expect instant responses. MassaPro recognizes them by name, knows their preferences, and books their favorite treatments without any friction. It's luxury service at scale.”
Hannah Brooks
Founder, Aura Aesthetics
“The post-treatment follow-ups with care instructions and rebooking prompts have been a game-changer. Our client retention went from 45% to over 70% in three months.”
Veterinary Clinics
Veterinary clinics face unique challenges — emergency triage, vaccination schedules, and worried pet owners who need reassurance at all hours. MassaPro's AI handles emergency call routing, appointment scheduling, and prescription refill requests, ensuring no pet owner is left waiting when it matters most.
Key Advantages
- Triage emergency calls and route to on-call vets immediately
- Automate vaccination reminders and annual checkup scheduling
- Handle prescription refill requests without staff intervention
- Send pre-appointment preparation instructions to pet owners
AI Services Included
What Veterinary Clinics Owners Say
Dr. Marcus Webb
Director, Paws & Claws Veterinary
“Before MassaPro, emergency calls after hours went to voicemail. Now our AI triages the call, gathers critical info, and routes emergencies to the on-call vet instantly. It's been life-saving — literally.”
Dr. Sarah Kim
Owner, Healthy Paws Clinic
“Vaccination reminders alone have increased our preventive care visits by 40%. Pet owners appreciate the timely texts, and our revenue from wellness visits has grown significantly.”
Dr. David Patel
Lead Vet, Greenfield Animal Hospital
“We handle 200+ calls daily. MassaPro now manages the routine ones — prescription refills, appointment confirmations, and basic questions — freeing our staff for the patients in front of us.”
Wellness Centers
Wellness centers offer diverse services — yoga classes, meditation sessions, massage therapy, and holistic treatments. MassaPro unifies all your booking channels, manages class capacities, handles waitlists, and sends personalized wellness tips to keep your community engaged between visits.
Key Advantages
- Manage class bookings with real-time capacity tracking
- Automate waitlist management for popular sessions
- Send personalized wellness tips and content between visits
- Handle multi-practitioner scheduling seamlessly
AI Services Included
What Wellness Centers Owners Say
Lindsay Fowler
Owner, ZenFlow Wellness Center
“Our yoga classes used to have 30% no-show rates. Now with automated reminders and a smart waitlist that fills cancelled spots, every class runs at capacity. Revenue per class is up 45%.”
Ryan Cooper
Director, Harmony Wellness Hub
“Managing 8 different practitioners with varying schedules was overwhelming. MassaPro handles all the scheduling complexity — clients book the right therapist at the right time, every time.”
Maya Thompson
Founder, Bloom Holistic Center
“The personalized wellness tips between visits keep our clients engaged and coming back. It feels like we have a dedicated community manager working around the clock.”
Med Spas
The US Med Spa market is projected to reach $26.2 billion in 2026, yet clinics are hemorrhaging revenue through missed calls, slow lead response, and weekend gaps. Up to 39% of Med Spa calls go unanswered, and 85% of those callers will never call back. MassaPro plugs these "silent revenue leaks" by deploying a sales-oriented AI secretary that captures every lead in under 10 seconds, books high-value treatments 24/7, and converts weekend traffic that your competitors lose to voicemail.
Key Advantages
- Recover $30,000+/month in missed call revenue — 85% of unanswered callers never return
- Engage leads within 10 seconds — conversion drops 80% after 5 minutes of silence
- Capture 68% weekend conversion rates while your staff is off — your competitors go to voicemail
- Reduce no-shows from 20% to under 5% with deposit handling and intelligent re-scheduling
AI Services Included
What Med Spas Owners Say
Dr. Vanessa Carter
Founder, Radiance Med Spa
“We were missing 8–10 calls a day during peak hours. At an average booking value of $350, that was over $30,000 a month in lost revenue. MassaPro now answers every single call and books them on the spot — our revenue jumped 32% in the first month.”
Tanya Brooks
Operations Director, Glow Aesthetics Clinic
“Our weekend callers were going straight to voicemail while our competitors' phones were silent too. Now MassaPro captures that 68% weekend conversion rate, and we're booking 40+ extra appointments every weekend without a single staff member on the clock.”
Dr. Markus Lindgren
Medical Director, Revive Wellness & Aesthetics
“The no-show problem was killing us — 18% of slots wasted every week. MassaPro's deposit handling and smart re-scheduling cut that to under 4%. It doesn't just answer the phone; it sells. It upsells filler add-ons and secures deposits like a trained closer.”
Simple, Transparent Pricing
No setup fee. Minimum 3-month agreement. Inbound communications included. Outbound credits billed separately at cost.
- 1 Skill included
- Up to 3 Flows/Tasks
- 2,000 interactions/month
- Full platform connectivity
- Standard AI voice & text
- No setup fee (min 3 months)
- 2 Skills included
- Up to 8 Flows/Tasks
- 4,000 interactions/month
- Priority support
- Advanced analytics
- Custom AI personality tuning
- 3 Skills included
- 16 Flows/Tasks
- 8,000 interactions/month
- Dedicated AI optimization
- Custom integrations
- Multi-language (2 languages)
- White-glove service
Add-ons for Every Tier
Additional Skill
Add another skill to your plan
+$400/mo
Extra 1,000 Interactions
Scale your interaction capacity
+$150/mo
Custom Voice Cloning
Clone your brand voice
One-time $750
24/7 Human Escalation
Seamless handoff to real humans
+$300/mo
Loved by Businesses
“MassaPro's AI receptionist has transformed our salon. We never miss a booking anymore, and our clients love the instant confirmation and reminders. Our no-show rate dropped by 45%!”
Sarah Mitchell
Owner, Luxe Hair Studio
“As a busy veterinary clinic, we needed 24/7 coverage. MassaPro handles emergency triage, appointment scheduling, and follow-ups flawlessly. It's like having three extra staff members.”
Dr. James Rodriguez
Director, Paws & Claws Vet
“The multi-channel support is incredible. Our clients reach us on WhatsApp, Instagram, phone — and MassaPro handles it all seamlessly. Best investment we made this year.”
Lisa Chen
Manager, Glow Beauty Bar
Ready to Transform
Your Business?
Start with a free consultation. No setup fee, no hidden costs. Just intelligent AI that works around the clock so you can focus on what matters most — your customers.
Frequently Asked Questions
Everything you need to know about MassaPro. Can't find the answer you're looking for? Reach out to our team.
Not at all. MassaPro leverages cutting-edge voice synthesis and conversational intelligence so every interaction feels warm, fluid, and genuinely human. Your clients experience a seamless, helpful dialogue — the kind they would expect from your best team member. Natural pauses, empathetic tone, and contextual awareness make the conversation indistinguishable from a real person on the other end of the line.
Definitely. MassaPro is purpose-built to navigate complicated reservations, last-minute modifications, bespoke service requests, and anything outside the ordinary. When a situation calls for extra clarity, the AI proactively asks follow-up questions to get every detail right. And for those truly edge-case scenarios, it smoothly hands the conversation over to a member of your staff so nothing ever slips through the cracks.
You can go live in as little as five to ten minutes. The process is straightforward: link your existing phone number (or grab a new one), tailor MassaPro's responses to match your brand voice and services, and you're all set. If you ever need a helping hand, our support team is just a click away inside the "Help" tab of your CRM dashboard, ready to walk you through anything in real time.
MassaPro is intelligent enough to sense when a caller's needs go beyond what automated assistance can provide. In those moments, it instantly and gracefully transfers the call to the right person on your team — no awkward pauses, no dropped connections. You stay in full control of the escalation rules, deciding exactly which situations get routed where, so your customers always feel taken care of.
You have two simple options. The easiest is call forwarding: just redirect your existing business number to MassaPro, and every incoming call is answered by your AI. Alternatively, you can pick a brand-new number through MassaPro and start fresh. Either way, the setup takes only a few minutes, and we walk you through every step inside the "Call Forwarding" tab of the CRM — no technical expertise required.
Still have questions?