Your Med Spa's AI Secretary
That Never Sleeps
The $26.2B US med spa industry loses thousands every month — 39% of calls go unanswered while providers are with patients, and 85% of those callers never call back. MassaPro captures every call, texts back instantly, and books appointments 24/7.
Bookings Captured
$15K+/month
Calls Answered
100% coverage
Seamlessly connects to the platforms you already use
Integrates with Your Favorite Platform
MassaPro connects seamlessly with the tools you already use — including PatientNow, Aesthetix CRM, Zenoti, and Book4Time for med spas. From calendars and CRMs to payment gateways and booking platforms, everything works together.
Instagram
Facebook
Telegram
Google Drive
OneDrive
Calendly
Discord
WhatsApp
Slack
Salesforce
HubSpot
Mailchimp
Trello
Asana
JiraInstagramFacebookTelegramGoogle DriveOneDriveCalendlyDiscordWhatsAppSlackSalesforceHubSpotMailchimpTrelloAsanaJira
Gmail
Outlook
Zoom
Google Meet
Teams
QuickBooks
Google Sheets
Google Docs
Excel
Google Forms
PayPal
Stripe
Google Calendar
DaySchedule
Zoho BookingsGmailOutlookZoomGoogle MeetTeamsQuickBooksGoogle SheetsGoogle DocsExcelGoogle FormsPayPalStripeGoogle CalendarDayScheduleZoho BookingsChoose Your AI Role
Each position is a specialized AI persona designed for med spa operations. Deploy one or combine them for complete coverage — from front desk to VIP concierge.
AI Receptionist for Med Spas
Your front-line AI that answers calls, responds to texts, and routes inquiries — 24/7. While your providers are mid-treatment with Botox or laser sessions, MassaPro captures every call and message. Never lose another booking to voicemail with an AI receptionist that understands aesthetic medicine, speaks your patients' language, and handles multiple conversations simultaneously across every channel.
- Answer every call — even during peak hours and after close
- Route treatment and product inquiries to the right provider
- Greet returning patients by name with their treatment history
- Capture consultation requests and waitlist sign-ups instantly
AI Secretary for Med Spas
A full-featured AI secretary that manages your complex med spa appointment calendar, handles multi-duration bookings, sends reminders, and processes deposits. Think of it as a dedicated assistant who understands that CoolSculpting takes 60 minutes, a full-face filler session takes 90 minutes, and a Botox touch-up is 20 minutes — and schedules accordingly without ever double-booking.
- Manage multi-duration appointments with smart time-slot logic
- Send confirmations & reminders — reduce no-shows by up to 65%
- Handle same-day rescheduling for laser treatments and fillers
- Process deposits and cancellation fees for high-value treatments
AI Concierge for Med Spas
Premium full-service AI that delivers the white-glove experience your med spa patients expect. Your AI Concierge provides personalized treatment consultations, proactive aftercare follow-ups, VIP loyalty management, and multi-language support — the ultimate luxury experience that turns first-time visitors into lifelong patients.
- Multi-language support (5+) for diverse clientele
- Personalized aftercare follow-ups and skincare tips
- VIP recognition with preference-based booking
- Proactive rebooking and seasonal promotion campaigns
Why Med Spas Choose MassaPro
Every missed call is a missed Botox appointment, a missed filler booking, a missed laser treatment. MassaPro stops the revenue leak.
Recapture missed booking revenue from the 39% of calls that go unanswered while your team is with patients.
AI responds to every inquiry in under 10 seconds — before your competitor even picks up the phone.
45% of med spa appointments are booked outside business hours. Capture them all with 24/7 AI coverage.
Cut no-shows from 20%+ down to under 5% with automated reminders and deposit handling.
Powerful AI Skills for Med Spas
Each skill is purpose-built for med spa operations. Mix and match to build the perfect AI assistant for your unique services.
Full lifecycle appointment handling for med spa services — from booking Botox, fillers, and laser treatments to sending reminders and follow-ups. Handles multi-duration scheduling so a 20-minute Botox touch-up never blocks a 90-minute CoolSculpting slot. Reduce no-shows by up to 65% with automated reminders.
AI-powered aesthetic consultations and treatment recommendations. Your AI understands the difference between Botox and Dysport, recommends the right filler for nasolabial folds vs. lip augmentation, and upsells add-on treatments like microneedling or PRP — turning inquiries into high-value bookings.
Securely process deposits for high-value treatments, handle cancellation fees, send invoices, and manage billing inquiries. Require deposits for laser packages and filler sessions to slash no-shows. Integrated with your preferred payment gateways for seamless transactions.
Instantly answer common med spa questions about prep instructions, aftercare, pricing, service durations, and policies. “How do I prep for Botox?” “Can I exercise after fillers?” Your AI knows the answers and learns from every interaction.
Automate post-treatment aftercare follow-ups, review requests, seasonal promotion campaigns (holiday glow packages, summer body contouring), and re-engagement sequences. Send personalized skincare tips between visits that keep patients loyal and coming back.
Unify conversations across phone, SMS, WhatsApp, Instagram DMs, Telegram, and web chat. One consistent AI experience across every touchpoint your med spa patients use — because 75% of them prefer texting over calling.
Customizable AI Flows
Pre-built workflows designed for med spa operations — from Botox prep reminders to body contouring coordination. Deploy as-is or we customize for your unique services.
- Botox, Filler & Laser Appointment Booking with Smart Duration
- Chemical Peel & Treatment Rescheduling with Prep Reminders
- Same-Day Availability & Waitlist for Cancellations
- Multi-Service Booking (Botox + Filler + Microneedling Combo)
- Consultation & Treatment Coordination with Multiple Providers
- Treatment Consultation Intake & Service Recommendation
- Post-Treatment Aftercare Follow-up with Customized Tips
- No-Show Recovery with Rebooking Incentives
- Seasonal Promotion Campaigns (Holiday Glow, Summer Body)
- VIP & Loyalty Program Management with Priority Booking
- Deposit & Cancellation Fee Processing for High-Value Treatments
- New Patient Lead Qualification & Treatment Intake Forms
- Product Reorder & Retail Sales Follow-up
- Provider Schedule Sync & Multi-Provider Coordination
- Review Request & Referral Program Automation
Built for Med Spas
Every flow is customized for med spa workflows — from Botox prep instructions to filler aftercare reminders, from treatment consultation intakes to body contouring scheduling. Your AI speaks your med spa's language.
Simple, Transparent Pricing
No setup fee. Minimum 3-month agreement. Inbound communications included. Outbound credits billed separately at cost.
- 1 Skill included
- Up to 3 Flows/Tasks
- 2,000 interactions/month
- Full platform connectivity
- Standard AI voice & text
- No setup fee (min 3 months)
- 2 Skills included
- Up to 8 Flows/Tasks
- 5,000 interactions/month
- Priority support
- Advanced analytics & no-show tracking
- Custom AI personality for your brand
- Deposit & cancellation fee handling
- No setup fee (min 3 months)
- 3+ Skills included
- Unlimited Flows/Tasks
- 10,000+ interactions/month
- Dedicated AI optimization team
- Custom integrations (PatientNow, Aesthetix CRM, Zenoti, Book4Time)
- Multi-language support (2+ languages)
- White-glove VIP concierge service
- Multi-location management
- No setup fee (min 3 months)
Add-ons for Every Tier
Additional Skill
Add another skill to your plan
+$400/mo
Extra 1,000 Interactions
Scale your interaction capacity
+$150/mo
Custom Voice Cloning
Clone your brand voice
One-time $750
24/7 Human Escalation
Seamless handoff to real humans
+$300/mo
Loved by Med Spa Owners
“We were missing 15+ calls a day during peak hours — providers can't stop mid-Botox session to answer the phone. MassaPro now captures every single call and books consultations, fillers, and laser appointments on the spot. We recovered over $22K in the first month alone.”
Dr. Amara Johnson
Owner, Radiance Med Spa
“Our VIP patients expect instant, personalized service. MassaPro recognizes them by name, knows their treatment history, and books their favorite treatments without any back-and-forth. It's luxury-level service at scale — our retention rate jumped from 45% to 72%.”
Sophia Reynolds
Director, Glow Aesthetics
“The aftercare follow-ups with customized treatment tips have been a game-changer for our laser and filler patients. They feel cared for between visits, and our rebooking rate for premium treatments went from 30% to over 60%. Best investment we've made.”
Dr. Michelle Tran
Founder, Skin & Beauty Clinic
Stop Losing $15K+/Month
in Missed Med Spa Appointments
Every unanswered call is a patient who books with your competitor. Start with a free consultation — no setup fee, no hidden costs. Your AI receptionist deploys in minutes and starts capturing revenue immediately.
Med Spa FAQ
Questions specific to med spas. Can't find the answer you're looking for? Reach out to our team.
Absolutely. MassaPro is designed for med spas with complex multi-duration scheduling. Our AI understands that Botox needs 20-30 minutes, a full-face filler session requires 60-90 minutes, and CoolSculpting takes 45-60 minutes per area. It automatically finds the right time slots, prevents double-booking, and even handles back-to-back multi-service appointments like a Botox plus microneedling combo.
Yes — MassaPro is trained on med-spa-specific knowledge. It can explain the difference between Botox and Dysport, recommend the right filler for nasolabial folds vs. lip augmentation, and answer pre- and post-treatment questions. For medical-grade consultations or complex concerns, the AI gracefully collects the patient's information and routes them to your provider for a personalized consultation.
MassaPro manages the entire deposit workflow for high-value treatments. When a patient books a laser resurfacing or CoolSculpting package, the AI collects a deposit automatically via your integrated payment gateway. If they cancel outside the policy window, the cancellation fee is processed. This alone reduces no-shows by up to 65% for premium med spa services — protecting your revenue and provider schedules.
Yes. MassaPro integrates with the most popular med spa management platforms including PatientNow, Aesthetix CRM, Zenoti, and Book4Time. Your AI syncs appointments, reads availability, and writes bookings directly into your existing system. No double-entry, no manual syncing — everything flows seamlessly between MassaPro and your practice management platform.
Definitely. Aftercare follow-up is one of our most impactful features for med spas. After each treatment, MassaPro sends customized aftercare instructions — specific to the service received. A Botox patient gets different aftercare than a chemical peel patient. The follow-up sequence includes day-1, day-3, and day-7 check-ins, skincare tips, and a rebooking prompt that typically recovers 65% of patients who would otherwise not return.
Plans start at $500/month for the Basic tier. Most med spas recover that investment within the first week — a single captured Botox booking ($300+) or filler appointment ($600+) more than covers the monthly cost. With an average of $15K+/month in recovered missed revenue, the ROI is substantial. We offer a free consultation to analyze your specific call volume and booking patterns so you can see the exact impact before committing.
Still have questions?