Your Veterinary Clinic's AI Secretary
That Never Sleeps

Absolutely. MassaPro is designed for veterinary clinics with emergency triage capabilities. Our AI assesses the urgency of incoming calls using structured triage questions — distinguishing between true emergencies (difficulty breathing, severe bleeding, poisoning) and urgent-but-stable situations. It immediately routes critical cases to your on-call veterinarian, provides basic first-aid guidance to pet owners while they wait, and ensures no emergency call ever goes to voicemail.

MassaPro automates the entire vaccination and preventive care lifecycle. It tracks each pet's vaccination schedule based on species, age, and medical history, sends automated reminders at the right intervals (puppy/kitten series, annual boosters, triannual rabies), and books the appointments directly when pet owners confirm. It also manages preventive care reminders for heartworm, flea/tick medication refills, and senior wellness screenings — keeping your patients on schedule and your revenue predictable.

Yes — MassaPro excels at multi-veterinarian coordination. Each vet can have their own profile with specialties (surgery, dentistry, dermatology, exotics), service durations, and availability. The AI matches patients to the right vet based on the requested service, ensuring your surgeons handle surgical cases while general practitioners take wellness exams. No more mismatched bookings or wasted specialist time.

Yes. MassaPro integrates with the most popular veterinary practice management systems including Covetrus, IDEXX, and eVetPractice. Your AI syncs appointments, reads availability, and writes bookings directly into your existing system. No double-entry, no manual syncing — everything flows seamlessly between MassaPro and your practice management software.

When your clinic is closed, MassaPro becomes your 24/7 emergency line. It answers every after-hours call, performs AI triage to assess urgency, provides calm and clear guidance to worried pet owners, and routes true emergencies to your on-call veterinarian. For non-urgent calls, it books appointments for the next available slot and sends confirmation via text. Pet owners get the reassurance they need, and your vets only get woken up for real emergencies.

Definitely. Prescription refill processing is one of our most time-saving features for vet clinics. MassaPro captures refill requests by phone or text, verifies the pet and medication details, checks the last refill date, routes the request to the appropriate vet for approval, and notifies the pet owner when it's ready for pickup. It eliminates the constant back-and-forth phone tag that consumes hours of your staff's day.

Plans start at $500/month for the Basic tier. Most vet clinics recover that investment within the first week — a single captured surgery booking ($500+) or dental cleaning ($300+) more than covers the daily cost. With an average of $10K+/month in recovered missed revenue, the ROI is substantial. We offer a free consultation to analyze your specific call volume and booking patterns so you can see the exact impact before committing.

Yes. Post-surgery aftercare follow-ups are fully automated and customizable for each procedure type. MassaPro sends personalized aftercare instructions via text or email at the right intervals — 24 hours, 3 days, and 7 days post-procedure. It checks on the pet's recovery, answers common post-op questions, and flags any concerns that need veterinary attention. Pet owners feel supported throughout recovery, and your team saves hours of manual follow-up calls.